Tour mode
The workflow usually starts with setup and growth channels, then moves into lead capture, reply, follow-up, estimate, payment, review, marketing proof, and revenue tracking. Some businesses may start at a later step, but the loop stays the same.
The owner describes the business in plain English. Ferocity turns that into services, service areas, lead sources, review flow, follow-up rules, and safety controls.
Local SEO pages, Google profile activity, reviews, paid campaigns, referrals, website forms, and marketplace sources are tracked before the lead is ever handled.
A website form, phone call, marketplace request, partner request, or quote request becomes a tracked lead.
The system suggests a reply, creates an internal note, and flags whether the lead needs a callback.
If the customer does not respond, Ferocity keeps the lead in view instead of letting it disappear.
Open estimates, viewed estimates, unpaid invoices, and callbacks turn into clear operator tasks.
After completed work, Ferocity creates review request drafts and content ideas tied to real services.
Lead sources connect to jobs, invoices, reviews, and revenue so the business can see what is working.
Ferocity is not just a place to store contacts. It shows what needs attention, drafts the next action, and keeps customer-facing actions behind approval until the business has the right connected accounts and controls.