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Data protection

Subprocessor List

Last updated: August 17, 2026

Ferocity uses a small core provider set to operate the platform and additional providers only when a workspace enables the related feature or connection. A provider receives only the categories reasonably needed for its function and processes data under its own infrastructure, security, and contractual commitments.

Core platform providers

ProviderPurpose
NetlifyApplication hosting, content delivery, serverless functions, and deployment infrastructure
SupabaseDatabase, authentication, storage, and related application infrastructure
OpenAIConfigured AI generation, extraction, classification, reasoning, and realtime capabilities
StripeSubscription billing, payment processing, connected-account onboarding, fraud prevention, and payment records
ResendTransactional and configured inbound email delivery

Optional or customer-activated providers

ProviderPurpose
Retell AIConfigured AI voice conversations, call events, recordings, and transcripts
TwilioConfigured phone numbers, calling, SMS, MMS, routing, and delivery events
TelnyxConfigured telephony, messaging, and delivery events
GoogleCustomer-authorized calendar, business profile, advertising, analytics, cloud, and media services
MicrosoftCustomer-authorized calendar, email, advertising, and business services
Meta, TikTok, Reddit, Snapchat, and other advertising platformsCustomer-authorized campaign, audience, creative, and performance operations
Customer-selected CRM, field-service, accounting, website, communications, media, and automation providersOnly the data and permissions needed for the integration the customer activates

Bring-your-own providers

When an authorized workspace user connects a provider account, Ferocity acts on that customer's documented choice. The provider may process customer data under both Ferocity's integration instructions and the customer's direct agreement with that provider. Disconnecting the provider stops new routine exchanges after in-flight callbacks and legally required records are handled.

Updates and objections

This page is the current notice of core subprocessors. Material additions will be reflected here before or when processing begins. Customers may send a reasonable data-protection objection to support@ferocity.live as described in the Data Processing Addendum.

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